We acknowledge the contributions our staff make and have a number of recognition programs in place: some formal and some informal.
BRAVO is our annual formal nominations based recognition program for staff. It recognises the valuable contributions of staff members who have gone significantly above and beyond to make a genuine impact on the organization and our clients in the previous year. Recipients of this award and their significant others are invited to attend an exclusive conference to celebrate their accomplishments. Here they will have the opportunity to meet with other staff, share their ideas, participate in development workshops and network with senior management. BRAVO is really about honouring our best!
Service Anniversary Program
We know that you’ll dedicate a lot of time to the organization over the course of your career. Our Service Anniversary Program recognizes significant service milestones with corporate gifts and celebrations.
Annual Staff Engagement Survey
Your opinions are important to us, so keeping the channels of communication open is another way we respect and recognize your contributions. Our senior leaders are accessible to all, and want to hear what our employees are thinking about.
Each year through our online staff engagement survey, we ask our employees to let us know what they like about working here, and where we as a company can improve. Continuous improvement is a priority, so our senior leaders study the feedback closely, and work with both management and staff teams to develop new ways to ensure employee satisfaction. Our employees have told us that they thrive on the opportunities and challenges the insurance industry offers, which is reflected in our over 90% staff retention rate and our placement on the list of the Best Employers in Canada.